Privacy Policy

Last Updated: October 25, 2026

Bear Creek Construction ("Company," "we," "us," or "our") is committed to protecting the privacy and personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, request a quote, contact our business, or communicate with us through phone calls, email, or SMS text messages.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our business.

This information may include:

Full name

Phone number

Email address

Physical address or service location

Details about your construction or remodeling project

Appointment and scheduling information

Messages submitted through website forms or chat widgets

Communication preferences and SMS consent records

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

Bear Creek Construction may use the information collected for the following purposes:

Responding to customer inquiries and quote requests.

Providing estimates for construction and remodeling services.

Scheduling and confirming appointments.

Sending appointment reminders and service updates.

Providing customer support.

Following up regarding requested or completed services.

Requesting customer feedback and reviews when permitted.

Sending promotional offers and discounts to customers who have explicitly opted in to marketing communications.

Improving our website, customer service, and business operations.

Maintaining records and complying with applicable legal obligations.

We only send SMS communications when we have an appropriate basis to do so, including obtaining consent when required.

3. SMS Text Messaging and Consent

Bear Creek Construction offers SMS text messaging to communicate with customers regarding our services.

Customers may voluntarily opt in to receive text messages by selecting the appropriate consent checkbox on our website forms or through another documented, compliant opt-in method.

We offer two categories of SMS communications.

Non-Marketing SMS Messages

Customers who consent to non-marketing SMS communications may receive messages regarding:

Responses to quote requests.

Appointment confirmations.

Appointment reminders.

Customer support inquiries.

Service-related updates and follow-ups.

These messages are intended to provide information and assistance related to customer inquiries or services.

Marketing SMS Messages

Customers who separately consent to marketing SMS communications may receive:

Promotional offers.

Special discounts.

Seasonal promotions.

Information about available construction and remodeling services.

Marketing messages are only sent to customers who have provided the appropriate consent.

Consent to receive marketing SMS messages is not required to purchase goods or services from Bear Creek Construction.

SMS Messaging Terms

By opting in to SMS communications, you acknowledge the following:

Messages are sent by Bear Creek Construction.

SMS messages may be sent from +1 855-861-4770.

Message frequency varies depending on your inquiries, appointments, services, and communication preferences.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

You may request assistance by replying HELP.

You may also contact us directly to request changes to your communication preferences.

Opting out of SMS communications does not prevent you from contacting Bear Creek Construction through other available methods.

4. SMS Consent and Information Sharing

Bear Creek Construction does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

SMS consent information is used solely to manage customer communication preferences and provide messaging services.

We may work with trusted service providers that assist us in operating our website, managing customer communications, and delivering SMS messages.

These providers may process information only as necessary to perform services on our behalf and are not authorized to use SMS consent information for their own marketing purposes.

All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for their marketing purposes.

5. Sharing Your Personal Information

We respect your privacy and do not sell customer personal information.

We may share limited personal information in the following circumstances:

Service Providers

We may share information with trusted service providers who assist with website hosting, customer relationship management, appointment scheduling, payment processing, and communication delivery.

Legal Requirements

We may disclose information when required by applicable law, regulation, legal process, or valid government request.

Business Transfers

If Bear Creek Construction undergoes a merger, acquisition, or sale of business assets, customer information may be transferred as permitted by applicable law and subject to appropriate privacy protections.

With Your Consent

We may disclose information for other specific purposes when you have provided the necessary consent.

SMS opt-in information and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

6. Data Retention

Bear Creek Construction retains personal information only for as long as reasonably necessary to:

Provide requested services.

Maintain customer records.

Respond to inquiries.

Manage appointments.

Document communication preferences and consent.

Comply with legal obligations.

Resolve disputes and enforce agreements.

When information is no longer needed, we take reasonable steps to securely delete or anonymize it, subject to applicable retention requirements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing electronic information is completely secure.

While we strive to protect your information, we cannot guarantee absolute security.

8. Your Privacy Rights

You may contact Bear Creek Construction to:

Request access to personal information we maintain about you.

Request corrections to inaccurate information.

Request deletion of personal information, subject to applicable legal requirements.

Update your communication preferences.

Withdraw consent to receive marketing communications.

Opt out of SMS text messages.

To stop receiving SMS communications, reply STOP to any text message from Bear Creek Construction.

For assistance, reply HELP or contact us using the information provided below.

We will process privacy requests in accordance with applicable laws.

9. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and enhance the user experience.

These technologies may collect information such as browser type, device information, pages visited, and general website usage patterns.

You may manage cookie preferences through your browser settings.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Bear Creek Construction is not responsible for the privacy practices, security, or content of external websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

11. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate parental consent.

If we discover that we have collected such information without the required consent, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

Bear Creek Construction may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage visitors to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or your SMS communication preferences, please contact us.

Bear Creek Construction

Location: Rose Hill, Kansas

Email: [email protected]

Phone: +1 855-861-4770

For SMS assistance, reply HELP.

To unsubscribe from SMS communications, reply STOP.